Piramal Finance has started leveraging its in-house artificial intelligence (AI) capabilities to reduce operational costs and improve efficiency, managing director and chief executive Jairam Sridharan said. The company has spent several years developing AI tools internally and is now beginning to realize benefits from these investments, according to livemint.com.
The firm’s AI initiatives focus on streamlining processes rather than increasing expenditure. Sridharan emphasized that the technology is being used to optimize operations and not to trigger layoffs. The company’s approach involves integrating AI into various functions to enhance productivity and cost-effectiveness, reflecting a strategic shift towards technology-driven growth.
Piramal Finance’s move aligns with a broader trend among Indian financial services companies adopting AI to improve service delivery and reduce costs. This approach contrasts with some industry peers who rely on third-party AI solutions. By building capabilities internally, Piramal Finance aims to maintain control over its technology stack and tailor solutions to its specific needs, which could provide a competitive edge in the evolving financial sector.
Jairam Sridharan’s comments on AI’s role in the company were made public on July 19, 2026, highlighting Piramal Finance’s commitment to technology-led efficiency. The company’s ongoing investments in AI signal a continued focus on innovation within the financial services industry in India.