Netskope CEO Sanjay Beri revealed that the $4.8 billion software company conducts extensive reference checks by contacting not only the references candidates provide but also those they omit. This approach aims to uncover insights about a candidate's personality and interpersonal style beyond the curated list, according to an exclusive interview with Fortune.
Beri explained that the company seeks to understand how candidates handle conflict and disagreements by asking both the candidates and their former employers about their interpersonal style and behavior in challenging situations. He emphasized the importance of cultural fit and how candidates perform during difficult times, not just during successes. This method includes reaching out to coworkers or managers the candidate may have left off their reference list.
This hiring practice highlights a growing trend among startups and tech companies to prioritize cultural compatibility and conflict management skills during recruitment. Netskope’s approach contrasts with traditional reference checks that rely solely on candidate-provided contacts. By proactively seeking unlisted references, the company aims to build a resilient workforce capable of navigating the complexities of scaling a business valued at nearly $5 billion.
Netskope’s CEO described building a business as a “jagged line up,” underscoring the need for employees who can thrive in both wins and setbacks. This hiring strategy reflects the company’s commitment to thorough vetting, with Beri personally engaging in these detailed reference conversations to ensure new hires align with Netskope’s culture and values.